SHIPPING
PROCESSING TIME
We ship from Barcelona, Spain, and process orders Monday–Friday, excluding holidays.
All orders will be dispatched within 1-3 business days after processing. Please note that we do not ship on weekends or holidays.
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
STANDARD SHIPPING
We strive to meet the estimated shipping times, but we cannot guarantee them.
When choosing this shipping method, your order may be delivered by either the local postal service or a courier. In most cases, it will arrive with your regular mail. Some deliveries may require a signature upon receipt, depending on your location and the shipping provider.
If you're not home at the time of delivery, the postal service may leave a notice with instructions on how to collect your package.
⚠ Important: If you do not pick up your package within the given timeframe, it may be returned to us or even discarded by the postal service without further notice.
EXPRESS SHIPPING
We strive to meet the estimated shipping times, but we cannot guarantee them.
CUSTOMS & IMPORT TAXES
Please be aware that we cannot predict whether your country will impose customs fees upon the arrival of international shipments. The customer is accountable for any applicable customs fees, import duties, taxes, or additional charges. We are not liable for delays caused by customs processes.